Episode 94: End To End Client Experience With Felipe Freig

Professional Builders Secrets brings you an exclusive episode with the CEO of Versa Homes, Felipe Freig. In this episode, Felipe delves into his journey from a trade, to becoming a fully-fledged custom home builder, and explains how to curate an exceptional client experience.

Episode 94: End To End Client Experience With Felipe Freig

Inside episode 94 you will discover

How to build relationships with your clients
The importance of the client experience
How to create scarcity for your services
Why you need to be transparent with your clients
And much, much more.

Listen to the full episode and uncover exactly how to build relationships with your clients and give them an end-to-end experience that exceeds their expectations.

Get the book Felipe mentioned: They Ask You Answer by Marcus Sheridan

APB Members can discover more about the client experience and learn how to create an unforgettable handover experience that creates lifelong promoters for your building company inside the Ultimate Handover Checklist Action Plan.

Felipe Freig – CEO of Versa Homes

As a custom home builder, Felipe takes every home very seriously. Every home he builds can’t just be “good”; it has to be awesome! He wants his clients to be proud of their custom homes and excited to live in them. As the owner of Versa Homes, Felipe is committed to building legacy homes, homes that outlast many generations to come, homes that people can be proud of.

Connect with Felipe

Timeline

1:30 Felipes background and transition from contractor to building company owner

13:30 The challenges Felipe faced

16:20 Fixed price vs cost plus contracts

25:15 The end-to-end client experience

34:23 Creating scarcity

40:23 The software Felipe uses in his building company

Links, Resources & More

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This series where actual builders are discussing their experiences helps us realize that we can succeed as well.

Highly recommend this Podcast if you own a custom home building company. Very high quality information shared. Thanks APB

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The construction industry has been waiting for the Professional Builders Secrets podcast! This podcast helps uncover tips and strategies for builders wanting to grow their business as well as sharing real stories from builders on their journeys to success. This podcast is packed full of interesting industry insights, amazing builder interviews, humour and knowledge. If you’re a builder, this is the podcast for you.

For owners of residential building companies in Australia, New Zealand, Canada, United States and the UK who are looking to grow their businesses safely and securely using proven processes.

A specialised podcast made just for the owners of custom home building companies. Extraordinary guests, valuable content and amazing stories from other builders are shared.