This privacy policy explains how we use any personal information we collect about you when you use this website.
We collect information from you when you register on our site, place an order for our products or services, or when you voluntarily subscribe to our newsletter, respond to a survey, participate in competitions or promotions, provide feedback, or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. Website usage information is collected using cookies. You may, however, visit our site anonymously.
In accordance with the General Data Protection Regulation (GDPR), APB (Association of Professional Builders) processes personal data under the following lawful bases:
1. Consent: We may collect and process personal data based on your consent. When you provide consent, you have the right to withdraw it at any time. This includes:
2. Contractual Necessity: In certain circumstances, we need your personal data to comply with our contractual obligations. For example, when you purchase a resource or product, we will keep your name and address to fulfil your order.
3. Legitimate Interests: Processing is necessary to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
Any of the information we collect from you may be used in one of the following ways:
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Provider’s database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at hello@apbbuilders.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You may also request the erasure of all personal information.
If you would like to lodge a complaint about how the Association of Professional Builders has handled your personal information, please first make a complaint in writing to hello@apbbuilders.com.
If you feel we have not adequately responded to your complaint within a reasonable time, you can make a complaint to the following supervisory authorities:
Australia:
A complaint can be made via the website of the Office of the Australian Privacy Commissioner here.
New Zealand:
A complaint can be made via the Privacy Commissioner here.
United States:
A complaint can be made via the website of the Federal Trade Commission here.
Canada:
A complaint can be made via the Office of the Privacy Commissioner of Canada here.
United Kingdom:
A complaint can be made via the channels set out by the Information Commissioner's Office here.
We keep your information only for as long as it is warranted from to fulfill our commitments to you, or to adhere to legal or regulatory requirements.
If you are a customer or partner, we keep the information for the duration of our relationship. Certain information may be kept for longer though, for instance contracts will be archived even when terminated.
If you have requested to receive marketing communications, we will keep your personal information only for as long as you interact with us.
We will securely store Customer Information and any feedback that you provide (including any personal information that you directly provide in that feedback) for as long as permitted by Australian law.
Yes. (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s, or service provider’s systems to recognise your browser and capture and remember certain information.)
We use Cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a Cookie is being sent, or you can choose to turn off all Cookies via your browser settings. Like most websites, if you turn your Cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
We do not sell, trade, or otherwise transfer to outside parties, your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Because we value your privacy we have taken the necessary precautions to be in compliance with the Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
All users of our site may make any changes to their information at anytime by logging into their account and going to the ‘Edit Account Settings’ page.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age.
Our website, products and services are all directed to people who are at least 13 years old or older.
This online Privacy Policy applies only to information collected through our website and not to information collected offline.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://apbbuilders.com/terms-conditions
By using our site, you consent to our website’s Privacy Policy.
If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 28 November 2023.
If there are any questions regarding this Privacy Policy you may contact us using the information below.
Australian HQ
PO Box 1631
Broadbeach, QLD 4218
Association of Professional Builders
AU: 07 3014 0363
NZ: 09 887 8614
USA: 832 998 8994
CA: 437 886 2717
