PROFESSIONAL BUILDER SECRETS PODCAST

Episode 94: End To End Client Experience With Felipe Freig

Automation in client management isn't just about efficiency; it's about creating a personalized and seamless experience for each client.

Professional Builders Secrets brings you an exclusive episode with the CEO of Versa Homes, Felipe Freig. In this episode, Felipe delves into his journey from a trade, to becoming a fully-fledged custom home builder, and explains how to curate an exceptional client experience.

Inside episode 94 you will discover

  • How to build relationships with your clients
  • The importance of the client experience
  • How to create scarcity for your services
  • Why you need to be transparent with your clients
  • And much, much more.

key moments

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  • 1:30 Felipes background and transition from contractor to building company owner
  • 13:30The challenges Felipe faced
  • 16:20 Fixed price vs cost plus contracts
  • 25:15 The end-to-end client experience
  • 34:23 Creating scarcity
  • 40:23 The software Felipe uses in his building company

Heading

key moments

  • 1:30 Felipes background and transition from contractor to building company owner
  • 13:30The challenges Felipe faced
  • 16:20 Fixed price vs cost plus contracts
  • 25:15 The end-to-end client experience
  • 34:23 Creating scarcity
  • 40:23 The software Felipe uses in his building company

Heading

As a custom home builder, Felipe takes every home very seriously. Every home he builds can’t just be “good”; it has to be awesome! He wants his clients to be proud of their custom homes and excited to live in them. As the owner of Versa Homes, Felipe is committed to building legacy homes, homes that outlast many generations to come, homes that people can be proud of.

“A specialised podcast made just for the owners of custom home building companies. Extraordinary guests, valuable content and  amazing stories from other builders.”

Cheri K

5-star review on Apple Podcasts

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